Return & Refund Policy
1.Return Eligibility
We only accept returns for defective goods, wrong items or mistakes caused by our side.
Returns for personal reasons, wrong purchase or unnecessary orders are not supported.
2.Return Time Limit
All return requests need to be submitted within 30 days upon receipt of goods.
3.Required Return Steps
You must contact us firstly to apply for return permission.
We will send you the official return address and exclusive return reference number.
Any packages sent without our confirmed address and reference number will be rejected directly.
4.Return Shipping Fee
If returns are caused by our errors or product quality issues, we will bear the return shipping cost.
If returns are caused by personal reasons, buyers shall be responsible for return shipping expenses.
5.Refund Arrangement
We will issue the corresponding refund within 3-5 business days after receiving and checking the returned goods.
6.Non-Returnable Items
Items that have been installed, used, altered or artificially damaged cannot be returned or refunded.

